Privacy Policy

Privacy Policy

Information on the collection of personal data and contact details of the data controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data refers to any information that can identify you personally.

1.2 The data controller for the processing of personal data on this website, as defined by the General Data Protection Regulation (GDPR), is AiyaGlow. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the "https://" prefix and the padlock symbol in the address bar of your browser.

Data processing when visiting our website

When you visit our website for informational purposes, i.e., without registering or providing us with any information, we only collect data that your browser transmits to our server (so-called "server log files"). When accessing our website, we collect the following data, which is technically necessary to display the website to you:

• The visited website
• Date and time of access
• Amount of data transferred in bytes
• Source/referral from which you accessed the page
• Used browser
• Used operating system
• Used IP address (possibly in anonymized form)

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or otherwise used. However, we reserve the right to review the server log files retrospectively if there are concrete indications of illegal use.

Cookies

To make our website more attractive and enable the use of certain features, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session ends, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they capture and process individual user information such as browser and location data as well as IP addresses. Persistent cookies are automatically deleted after a predetermined period, which may vary depending on the cookie.

Some cookies are used to simplify the order process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed by certain cookies we use, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract or in accordance with Art. 6 (1) lit. f GDPR to protect our legitimate interests in ensuring the best possible functionality of the website and providing a user-friendly and effective design for the website visit.

We may cooperate with advertising partners who help make our online offer more interesting for you. To this end, cookies from partner companies may also be stored on your computer when you visit our website (third-party cookies). If we cooperate with such advertising partners, you will be informed separately and individually about the use of such cookies and the scope of the data collected in the following sections.

Please note that you can configure your browser to notify you when cookies are set, allowing you to decide individually whether to accept them or exclude the acceptance of cookies in certain cases or generally. Each browser manages cookie settings differently. You can find this information in the help menu of the respective browser, which explains how to change your cookie settings. For the respective browsers, you can find this information at the following links:
Internet Explorer: Link
Firefox: Link
Chrome: Link
Safari: Link
Opera: Link

Please note that if you reject cookies, the functionality of our website may be limited.

Contacting Us

If you contact us (e.g., via a contact form or by email), personal data will be collected. The data collected in the case of a contact form is visible in the respective contact form. This data is used solely for the purpose of responding to your inquiry or for contacting you and the associated technical management. The legal basis for the processing of the data is our legitimate interest in responding to your inquiry in accordance with Art. 6 (1) lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) lit. b GDPR. Your data will be deleted once the inquiry has been processed unless there are statutory retention obligations.

Data processing for creating a customer account and contract processing

According to Art. 6 (1) lit. b GDPR, personal data is also collected and processed if you provide it to us for contract fulfillment or to create a customer account. The data collected is visible in the respective input form. Deleting your customer account is possible at any time and can be done by sending a message to the contact details of the controller provided above. We store and use the data you provided for contract processing. After the complete fulfillment of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods expire unless you have expressly consented to further use of your data or we have a legally permissible further use of your data, about which we will inform you below.

Use of your data for direct marketing

6.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you the newsletter after you have explicitly confirmed that you agree to receive the newsletter. We will send you a confirmation email in which you must click on a link to confirm that you wish to receive newsletters in the future.
By activating the confirmation link, you give us your consent to process your personal data in accordance with Art. 6 (1) lit. a GDPR. When subscribing to the newsletter, we store your IP address as registered by your Internet service provider (ISP), as well as the date and time of the registration, in order to trace any misuse of your email address at a later time. The data collected during your newsletter registration will be used solely for the purpose of marketing communication via the newsletter. You can unsubscribe from the newsletter at any time by using the unsubscribe link in the newsletter or by sending a message to the responsible entity. After unsubscribing, your email address will be promptly removed from our newsletter distribution list unless you have expressly consented to further use of your data or we have a further legally permissible use of your data, which we inform you about in this statement.

6.2 Sending email newsletters to existing customers
If you provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services based on your previous purchases by email. No separate consent from you is required for this. The data processing is carried out solely based on our legitimate interest in personalized direct marketing in accordance with Art. 6 (1) lit. f GDPR. If you object to the use of your email address for this purpose, we will no longer send you promotional emails. You have the right to object to the use of your email address for this marketing purpose at any time by notifying the responsible entity. Only transmission costs based on the basic rates will apply. Once we receive your objection, we will immediately stop using your email address for marketing purposes.